F.A.Q

Payment Methods
We only accept PayPal.
Best-Battery.co.uk's PayPal account is : payment@best-battery.co.uk

 

If I Order Products From Best-Battery.co.uk, How To Ship Them To Me?
We offers free shipping for all products, so you don't need to pay any shipping cost at all ! All products will be shipped by EMS, UPS, FedEx, DHL, TNT, etc. to worldwide which will ensure your products shiped safely and fast!
 

 

What If I Am Making A Large / Bulk Order?

We will provide you with personal customer service for large volume wholesale orders and discuss the shipping options fully.

For large volume order quotation,our VIP Customer Manager wish to serve you:

Email:
wholesale@best-battery.co.uk(Sales Department)
 

 

Can An Order Be Made Without Using The Website?

We prefer our customers to order through our website. You can place orders directly for the products you like.

However, if you want to order in other ways, or have questions about ordering, please contact our customer service representative

Email:
wholesale@best-battery.co.uk(Sales Department)
info@best-battery.co.uk

 

 

I Want To Cancell An Order Placed Wrongly

1. - CANCELLATION BEFORE PAYMENT

If you have not paid for your order, there is no need to contact us to cancel it. We receive hundreds of 'test' orders each day which our members are using to quote certain cart contents and save the invoice for later reference.

We ignore all orders until a matching payment is received. So if you haven't paid, don't worry, we're not processing your order.

You are under no obligation to follow through and pay for an order just because you checked out your cart online. If you want to do test orders to save certain invoices for later you are welcome to do this.

If your order is more than a week old please note you may not be able to "reactivate" it by sending payment, because the prices of the items may have changed as well as the shipping rates and the currency conversions. You may need to repeat the order with a new cart.
 

2. - WITHDRAWING AN ORDER AFTER PAYMENT

If you have placed an order and you HAVE PAID, and you want to CANCEL, please contact us as soon as possible.

If you are uncertain about something on your order and you think you want to change it, please contact us and put the order on hold while you decide. This will stop the packing process so you still have a chance to make changes.

If the goods have already been delivered we cannot cancel or change the order.

If you want to cancel an order because you are ADDING further products, but not cancelling the previous items, that can usually be processed without any extra fees - please contact us.

If the order is in an early processing stage you may be able to change your mind and cancel the total order.You can ask for an refund or keep your payment as a credit.